Shipping policy

Shipping Information

We ship propane parts and equipment across the United States using trusted carriers.

📍 Processing Time

  • Orders typically ship within 1–3 business days
  • Orders placed after business hours or on weekends will be processed the next business day

🚛 Shipping Methods & Delivery

  • Small items ship via UPS / USPS / FedEx
  • Larger items (tanks, pipe, bulk equipment) may ship via freight carriers
  • Delivery times vary based on location and shipping method

💲 Shipping Costs

  • Shipping costs are calculated at checkout based on:
    • Weight
    • Size
    • Destination
  • Heavy and oversized items (such as tanks and pipe) will incur higher shipping charges

📦 Freight Deliveries (Important)

For freight shipments:

  • Customer must be available to receive delivery
  • Liftgate service may be required and included where applicable
  • Missed deliveries or re-delivery requests may result in additional fees

⚠️ Shipping Limitations

  • We currently ship within the continental United States
  • Some products may have shipping restrictions based on size or regulations

❗ Order Accuracy

Please ensure:

  • Shipping address is correct
  • Product selection is accurate

We are not responsible for delays or costs resulting from incorrect information at checkout.

🔁 Shipping & Returns

  • Original shipping charges are non-refundable
  • Customer is responsible for return shipping unless the item is defective or incorrect